Contact us for Software Engineering, Programming and Systems Data Network jobs based in Bristol: the following examples are typical of the positions we have specialising in Data Networks. Contact us for other UK locations including London.

As a result of significant business wins in the US and Europe, coupled with an increasing need to demonstrate and support our technologies for both existing and potential customers, our client is seeking an experienced engineering professional to join its team as a Network Systems Engineer.

Brief Description of Role:
The Network Systems Engineer is responsible for full life-cycle development and support of technical demonstrations, making use of a range of software and hardware to explain our technologies to customers. For the right applicant, the role will develop to include the primary technical support of our customer engagements, encompassing the following duties:
• design, develop, support and present technical demonstrations of our technology
• provide technical support for pre-sales activities with potential customers
• install, configure and support network units provided to customers for evaluation purposes
• support integration of licensable software to customers
• provide post-integration support to customers, including co-ordination of bug-tracking, versioning and response to feature requests
• collate and forward customer feedback to technical/commercial teams
• assist in development of maintenance and training materials
• contribute to requirements specification process for new projects

The Network Systems Engineer will be given significant independence, and will need to have the confidence to take ownership of project activities, interacting as appropriate with technical and commercial colleagues within the company, and directly with customers.

Technical Knowledge:
• TCP/IP data networking, including routing/switching - must be comfortable with hands-on set-up of network devices and trouble-shooting of typical networking issues. Experience with configuration of equipment from leading suppliers (eg Cisco, Juniper) would be useful.
• Network applications - some hands-on experience with VoIP, video streaming, videoconferencing and/or general network applications (including P2P) would be desirable. Experience with traffic generation/monitoring equipment (eg SmartBits, Ixia, Agilent) would also be useful.
• Programming - some experience of C in a commercial environment is required, as:
- the Network Systems Engineer will have responsibility for developing/maintaining code on our demonstration network units
- the Network Systems Engineer will need to be able to understand coding-related issues well enough to be able to discuss these intelligently with both software engineers and customers
• Other - experience with Unix-like environments and tools will be important. Any knowledge of network Quality of Service (QoS), queuing theory or Java may also be beneficial, but is not a pre-requisite.

Personal Skills:
• Strong communication skills - the role will require significant interaction with senior technical and commercial staff, both from customer organisations and in-house. This will involve both face-to-face and phone-based contact, including training and presentations, and we will be looking for natural ability at explaining complex technical issues to both technical and non-technical audiences.
• Personal organisation - the role will generally involve running several projects in parallel, so requires an ability to manage priorities, time and resources. It is important that the Network Systems Engineer should have the experience and professional drive not only to follow established procedures, but to propose, discuss and develop new ones.
• Customer focus - the role demands an ability to work with customers in such a way that they may gain tangible benefit from a relatively complex technology. Patience, empathy and a commitment to high quality service delivery are pre-requisites.
• Friendly, with a sense of humour.

Likely Background:
As an indication, we would anticipate that a typical candidate for this role would have worked for several years as a software developer with good exposure to IP networking technologies, but was now looking for a broader range of responsibilities, no longer limited solely to code development, plus an opportunity to gain customer-facing experience.

Location:
Based in Bristol, UK. Requirement to travel, mainly to US, generally several times each year for up to 1 week per trip and sometimes at short notice. Will include attendance at major trade shows with colleagues and visits to customer sites.

Flexibility:
Given the nature of the role, the candidate must occasionally be willing to work non-standard hours, including weekends and holidays, to accommodate customer needs and project timelines.

Education:
Bachelor's degree in Computer Science or similar.

Remuneration:
Neg, dependent on experience. Benefits include pension scheme, private medical insurance, life assurance, permanent health insurance and corporate health club membership.

Contact us:
For more details on this and any other positions speak to James Hunt.

To be considered for these positions please make sure that you have the skills and experience to meet the minimum requirements. Non UK/EU citizens or those unable to meet British Government requirements for work permit applications will not be considered